Return Policy

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This Return Policy outlines the terms and conditions for returns, refunds, and order cancellations for purchases made through Khalryonuz.

Return Period

You may return eligible items within 30 days from the date of delivery. Returns must be initiated within this period to be considered for refund or exchange. The return period begins on the date you receive the item.

Return Conditions

To be eligible for return, items must meet the following conditions:

• Items must be in their original condition, unused, and uninstalled
• Original packaging must be intact and included with the return
• All accessories, documentation, and components must be included
• Items must not show signs of damage, wear, or modification
• A valid proof of purchase must be provided

Items that do not meet these conditions may be rejected or subject to a restocking fee.

Cost of Return Shipping

Unless the return is due to our error or a defective item, the customer is responsible for return shipping costs. We recommend using a trackable shipping service and retaining proof of shipment. Return shipping costs are non-refundable unless the return is the result of our error.

Return Process

To initiate a return, please follow these steps:

1. Contact us through our contact form or using the contact information provided to request a return authorization
2. Provide your order number and reason for return
3. Wait for return authorization and instructions
4. Package the item securely in its original packaging
5. Ship the item to the address provided in your return authorization
6. Once we receive and inspect the returned item, we will process your refund or exchange

Processing times may vary, but we aim to process returns within 5-10 business days of receipt.

Non-Returnable Items

The following items are not eligible for return:

• Custom-made or personalized items
• Items that have been installed or modified
• Items damaged by misuse or accidents
• Items returned after the 30-day return period
• Items without original packaging or documentation
• Gift cards or promotional items

General Legal Requirements

This Return Policy complies with applicable consumer protection laws. Your statutory rights as a consumer are not affected by this policy. In some jurisdictions, you may have additional rights regarding returns and refunds that are not outlined in this policy.

Order Cancellation Policy

You may cancel your order before it has been shipped. Once an order has been shipped, it cannot be cancelled and must be returned according to our Return Policy. To cancel an order, contact us immediately using the contact information provided. Cancellation requests received after shipment will be processed as returns.

Custom orders may have different cancellation terms that will be communicated at the time of purchase.

Refund Procedure

Refunds will be processed using the same payment method used for the original purchase. Once we approve your return and receive the item, we will initiate the refund process. Please allow the following timeframes:

• Credit card refunds: 5-10 business days to appear on your statement
• PayPal refunds: 3-5 business days
• Other payment methods: Processing times may vary

The refund amount will include the original purchase price. Original shipping costs are non-refundable unless the return is due to our error. Restocking fees may apply to certain items as specified at the time of purchase.

Contact Information

For questions about returns, refunds, or to initiate a return, please contact us:

We aim to respond to all return inquiries within 2 business days.